PASSENGER SALES
Saudi Arabian Airlines focuses on passenger traffic to America, Europe and the Gulf States from India.
We aim to promote the airline to corporate, travel agencies (IATA and Non IATA) as well as tour operators.
We participate in road shows and send out newsletters to our database to keep them informed and engaged.
RESERVATIONS AND TICKETING
Our staff is trained in handling FIT and group booking enquiries
We handle the group booking allotments for tour operator series.
Creation of monthly sales statistics and reports is an integral part of our services.
We also dispatch price sheets and product information, conduct telesales and provide product & destination advice.
We handle direct walk in clients, web check-ins and process refunds as well.
CLAIM HANDLING
Our efficient and courteous staff is trained in claim handling.
We manage customer claims for flight cancellations or delays.
Baggage-related claims namely lost, delayed or damaged baggage, are also managed by us.
FINANCIAL SERVICES
We handle the taxes for Saudi Arabian Airlines in India.
We correspond with the head office and do the contracting.
VAT handling (registration, application, reporting) is done by some of our expert accounts personnel.
We handle the entire finances of the India account keeping a tab on the receivables and payables as well as debt collecting.
